Shipping policy
Thank you for shopping with Aurawells. Below are the terms and conditions that constitute our Shipping Policy.
Processing Time
Orders are processed within 1–3 business days
Orders are not shipped on weekends or holidays
Shipping Time
Standard shipping: 7–14 business days (U.S.)
Delivery times may vary depending on location and carrier delays
Shipping Rates
Shipping costs are calculated at checkout or offered as free shipping promotions
Tracking
Once your order has shipped, you will receive a tracking number via email
Delays
Aurawells is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
aurawells is not responsible for lost or stolen packages confirmed as delivered by the carrier.
Contact Us
If you have any questions, contact us at: Info@aurawells.com